Cribbage! Terms of Service and Game License
1. About these terms
These terms describe the license and rules for Cribbage! and its online services, operated by the individual developer in the United States trading as Citradox ("we" or "us"). Citradox is a trading name, not a separate company. Contact support@citradox.com with questions about the game or these terms.
These terms apply when you accept them through the platform distributing the game or an acceptance step provided with the game. Publishing this page does not by itself change an existing agreement. If you do not agree, do not accept them; contact the store where you purchased the game about any available refund.
Your platform's terms also apply. For Steam, see the Steam Subscriber Agreement. These terms do not replace your agreement with Valve or reduce rights granted by applicable law.
2. Eligibility and accounts
Online services are intended for players aged 13 or older. You must also meet your platform's age requirements. If you are under the age of legal adulthood where you live, a parent or legal guardian must review and accept these terms with you where required by law.
Steam features require an eligible Steam account. Versions distributed without Steam may offer different features. Protect access to your account and device, and do not impersonate another player or use an account without authorization. Contact support if you suspect unauthorized use.
3. Permission to play
Subject to these terms and your platform's license, we grant you a limited, non-exclusive license to install and play a legitimately obtained copy of Cribbage! for personal entertainment. The game, artwork, music and other original content remain the property of their respective owners.
Do not redistribute or sell copies of the game or its assets without permission, bypass purchase checks, or access services you are not authorized to use. These restrictions do not limit uses permitted by applicable law or rights under third-party software licenses included with the game.
4. Fair play and conduct
Do not cheat in online play, falsify results, manipulate rankings, coordinate matches to farm rewards, exploit currency or purchase systems, evade restrictions, or interfere with the servers. Do not use player names or other available communication features to threaten, harass, impersonate, or publish unlawful content or someone else's private information.
Report suspected bugs, abuse, or incorrect balances to support. We may correct results, ratings, rewards, or balances affected by an error or abuse. A correction should reflect the affected activity; it is not permission to remove unrelated legitimate purchases.
5. Pegs, Crowns and cosmetic items
Pegs are earned through supported gameplay. Crowns can be purchased through Steam where the store is available. The store shows the currency, price and contents of an offer before purchase. Only authorize a purchase using a payment method you are entitled to use.
Pegs, Crowns and cosmetic items are digital game features licensed for use in Cribbage!. They are not bank deposits or an investment, cannot be cashed out, and may not be sold or transferred between players. This does not limit any refund or other remedy required by law or your platform's policies.
Availability can differ by platform and version. An item purchase does not promise new content or that online services will operate indefinitely. Changes affecting paid content remain subject to your legal rights and the applicable purchase terms.
6. Refunds and payment reversals
Steam processes payments for Steam purchases. Refund eligibility is governed by applicable law, the terms shown at purchase, and the Steam Refund Policy. In-game purchases have different refund rules from purchases of the game itself; check the information Steam presents at checkout. Request Steam purchase assistance through Steam Support. Contact us for missing Crowns or incorrect in-game balances.
When Steam reports a refund or chargeback for Crowns, we deduct the Crowns associated with that purchase. If some have already been spent, your Crown balance can become negative. Already unlocked cosmetics are retained. Further spending of Crowns requires a sufficient Crown balance; later Crown credits first offset a negative balance. A negative in-game balance is not a bill or a requirement to make another purchase.
If Steam reverses a payment dispute in your favor, contact support so we can verify the outcome and correct the balance. Contact us about any other incorrect deduction as well. Requesting a lawful refund is not, by itself, misconduct.
7. Restrictions and appeals
We may restrict or suspend access to online features when reasonably necessary to address a violation of these terms, fraud, a security threat, or a legal requirement. Serious or repeated violations may lead to a permanent restriction. Where reasonably possible, we will explain the reason; urgent protective action may occur first.
You may ask us to review a restriction by emailing support with your account identifier and a description of what happened. Do not send passwords or payment details. Restrictions do not remove any refund or other rights that cannot lawfully be excluded.
8. Updates and service availability
Online play depends on internet access and services operated by us and third parties. Maintenance, outages, updates, and compatibility changes may interrupt it. We do not promise uninterrupted or error-free operation, and an update may be required to continue using online features.
If we plan to permanently discontinue online services or make a material change affecting paid content, we will give reasonable advance notice where practicable and comply with applicable consumer rights. An emergency or legal requirement may require a faster change.
9. Privacy and account deletion
The Privacy Policy explains how we handle personal data and how to request access or deletion. It is a notice about data handling, not a request to consent to all processing.
You may stop playing at any time. Account deletion removes balances and owned cosmetics as described in that policy; contact support before requesting deletion if you have a purchase issue. Deletion does not itself initiate a Steam refund or remove records we are legally required to keep.
10. Your legal rights and disputes
Nothing in these terms excludes mandatory consumer guarantees, statutory remedies, or liability that cannot lawfully be excluded. Any statement about service availability is subject to those protections. Your rights may differ depending on where you live.
Please contact support so we can try to resolve a problem. Contacting us is not a condition of exercising your legal rights. These terms do not require arbitration, waive class actions, or require you to bring a claim in a particular state. Applicable law determines the available courts and remedies.
11. Changes to these terms
We may revise these terms as the game or applicable requirements change. We will update the date and give notice of material changes through the game or its distribution platform before applying them, seeking fresh acceptance where required. Changes do not apply retroactively to disputes or take away accrued rights. Updating this page alone does not establish your acceptance.